Privacy Policy

At Dewey's Pizza, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly, transparently, and in accordance with applicable United States privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at deweyspizzas.top, place an order with us, or otherwise interact with our services. Please read this policy carefully. By using our website or services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services. We reserve the right to update this policy at any time, and we will notify you of significant changes by posting the updated policy on our website with a revised effective date.

1. About Us

Dewey's Pizza is a food service business dedicated to providing our customers with high-quality pizza and exceptional dining experiences. Our contact details are as follows:

For all privacy-related inquiries, requests, or complaints, please contact us using the information provided above or refer to the dedicated contact section at the end of this policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected by Dewey's Pizza through the following channels:

• Our website located at deweyspizzas.top and any subdomains thereof
• Online ordering systems and platforms integrated with our website
• Email communications and customer support interactions
• Promotional campaigns, loyalty programs, and newsletters
• Any other means by which you provide information to us directly or indirectly

This policy does not apply to third-party websites, applications, or services that may be linked from our website. We encourage you to review the privacy policies of any third-party platforms you access through links on our site.

3. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of information we collect are described below.

3.1 Personal Identification Information

When you register an account, place an order, or contact us, we may collect personally identifiable information, including but not limited to:

• Full name
• Email address
• Phone number
• Delivery address and billing address
• Date of birth (where required to verify age eligibility)
• Username and password (stored in encrypted form)
• Payment information (processed securely through third-party payment processors; we do not store full card numbers)

3.2 Order and Transaction Information

When you place an order through our website, we collect information related to that transaction, including:

• Items ordered, quantities, and customizations
• Order history and frequency
• Special instructions and dietary preferences you choose to share
• Transaction amount, payment method type, and order confirmation details

3.3 Usage Data and Technical Information

We automatically collect certain technical information when you visit our website, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system and device type
• Pages visited, time spent on each page, and navigation paths
• Referring URLs (the page you visited before arriving at our site)
• Clickstream data and interaction logs
• Time zone and language settings

3.4 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior on our website. This includes session cookies, persistent cookies, and analytics cookies. Please refer to our Cookie Policy section below and our dedicated Cookie Policy page for full details.

3.5 Communications Data

If you contact us via email, chat, or any other medium, we retain records of that correspondence, including:

• The content of messages and any attachments
• Your contact details as provided in the communication
• Timestamps and response records

3.6 Marketing Preferences

If you subscribe to our newsletter or promotional communications, we collect your email address and your marketing preferences, including opt-in and opt-out choices.

3.7 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Third-party delivery platforms or food aggregators that process orders on our behalf
• Social media platforms if you interact with our social media pages or use social login features
• Analytics providers and advertising networks
• Payment processors who confirm transaction status

4. How We Use Your Information

Dewey's Pizza uses the personal information we collect for a variety of legitimate business purposes, as described below.

4.1 Service Provision and Order Fulfillment

• To process and fulfill your orders, including preparing your food and coordinating delivery or pickup
• To send you order confirmations, receipts, and status updates
• To manage your account and provide customer support
• To facilitate payments and prevent fraudulent transactions

4.2 Website Operations and Improvement

• To operate, maintain, and improve the functionality of our website
• To diagnose technical problems and ensure website security
• To understand how users navigate and interact with our site
• To personalize your experience based on your preferences and order history

4.3 Marketing and Promotional Communications

• To send you promotional emails, newsletters, and special offers (with your consent where required by law)
• To inform you about new menu items, seasonal promotions, and loyalty rewards
• To show you relevant advertisements on our website and third-party platforms
• To conduct surveys and gather feedback about your experience

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us directly at [email protected].

4.4 Analytics and Research

• To analyze usage trends, order patterns, and customer preferences
• To conduct internal research to improve our menu, services, and customer experience
• To generate aggregated, anonymized statistical reports

4.5 Legal Compliance and Safety

• To comply with applicable laws, regulations, and legal obligations
• To respond to lawful requests from government authorities or law enforcement
• To protect the rights, property, and safety of Dewey's Pizza, our customers, and the public
• To enforce our Terms of Service and other policies
• To detect, prevent, and investigate fraud, security breaches, and other prohibited activities

5. Legal Basis for Processing

As a business operating in the United States, we process your personal information in accordance with applicable federal and state laws, including the Federal Trade Commission Act (FTC Act), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents, and other relevant state privacy statutes. Our legal bases for processing include:

• Contract performance: Processing necessary to fulfill your orders and provide our services
• Legitimate business interests: Processing for analytics, fraud prevention, and website improvement
• Legal obligation: Processing required to comply with applicable laws and regulations
• Consent: Processing for marketing communications where your consent has been obtained

6. Sharing Your Information with Third Parties

Dewey's Pizza does not sell your personal information to third parties. However, we may share your information in the following circumstances:

6.1 Service Providers and Business Partners

We share personal information with trusted third-party service providers who assist us in operating our business. These providers are contractually obligated to use your information only for the purposes we specify and to implement appropriate security measures. Categories of service providers include:

• Payment processors: To securely handle payment transactions
• Delivery partners: To coordinate food delivery to your address
• Email and marketing platforms: To send transactional and promotional communications
• Analytics providers: Such as Google Analytics, to analyze website usage
• Cloud hosting and IT infrastructure providers: To store and process data securely
• Customer support platforms: To manage support tickets and communications

6.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law, or in the good-faith belief that such action is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request
• Protect and defend the legal rights or property of Dewey's Pizza
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of the website or the public

6.3 Business Transfers

In the event that Dewey's Pizza undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs and your information becomes subject to a different privacy policy.

6.4 Aggregated and De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other business purposes.

7. Data Security

Dewey's Pizza takes the security of your personal information seriously. We have implemented a range of technical, administrative, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

7.1 Technical Safeguards

• Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption for all data transmitted between your browser and our website
• Encryption of sensitive data stored in our databases, including passwords (hashed) and payment information
• Firewalls and intrusion detection systems to monitor and prevent unauthorized access
• Regular security vulnerability assessments and penetration testing
• Two-factor authentication options for account access

7.2 Administrative Safeguards

• Access controls limiting employee access to personal data on a need-to-know basis
• Employee training on data protection and privacy best practices
• Confidentiality agreements with staff and service providers who handle personal data
• Regular review and updating of our data protection policies and procedures

7.3 Physical Safeguards

• Secure physical access controls for facilities where personal data is stored or processed
• Secure disposal and destruction of data-bearing equipment and media

8. Your Privacy Rights

Depending on your state of residence within the United States, you may have various rights with respect to your personal information. We are committed to honoring these rights in accordance with applicable law.

8.1 Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the purposes for which it is used, and the third parties with whom it is shared.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. Dewey's Pizza does not sell personal information. However, if we share data with advertising partners for targeted advertising purposes, you may opt out.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to necessary purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights. We will not deny you goods or services, charge you different prices, or provide a different level of quality because you exercised your rights.

To exercise any of these rights, please submit a verifiable consumer request to us at [email protected]. We will respond to verified requests within 45 days, with the possibility of a 45-day extension when reasonably necessary. You may submit up to two requests per 12-month period.

8.2 Rights for Other U.S. State Residents

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), and other states with comprehensive privacy laws may have similar rights, including:

• Right to Access: The right to confirm whether we are processing your personal data and to access that data
• Right to Correct: The right to correct inaccuracies in your personal data
• Right to Delete: The right to request deletion of personal data you have provided or that we have collected about you
• Right to Data Portability: The right to obtain a copy of your personal data in a portable format
• Right to Opt Out: The right to opt out of targeted advertising and the sale of personal data
• Right to Appeal: If we decline to act on your request, you have the right to appeal our decision

8.3 How to Exercise Your Rights

To exercise any of the privacy rights listed above, please contact us by:

• Email: [email protected] with the subject line "Privacy Rights Request"
• Website: deweyspizzas.top (through our contact form)

We will verify your identity before processing your request to protect your privacy and security. Verification may require you to provide account information, confirm your email address, or answer security questions. We will not fulfill requests that we cannot reasonably verify.

8.4 Authorized Agents

California residents may designate an authorized agent to submit requests on their behalf. Authorized agents must provide written permission signed by the consumer and must verify their own identity. We may also require the consumer to directly verify their identity.

9. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and provide personalized content and advertising. This section provides an overview of our cookie use. Please refer to our full Cookie Policy page on our website for comprehensive details.

9.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to website owners. Cookies may be session cookies (deleted when you close your browser) or persistent cookies (remaining on your device until they expire or you delete them).

9.2 Types of Cookies We Use

9.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling cookies may affect the functionality of our website. You can also opt out of analytics tracking through tools such as the Google Analytics Opt-out Browser Add-on. For more information and to manage your cookie preferences, please visit our full Cookie Policy page.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention practices are as follows:

When personal information is no longer needed, we securely delete or anonymize it so that it can no longer be associated with you. If complete deletion is not possible due to technical constraints, we will isolate the data from further processing until deletion is feasible.

11. Children's Privacy

Dewey's Pizza does not direct its website or services to children under the age of 18. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect, use, or disclose personal information from children under 13. We also do not knowingly collect personal information from individuals under 18 years of age without verifiable parental consent.

If you are a parent or guardian and you believe that your child under the age of 18 has provided personal information to us without your consent, please contact us immediately at [email protected]. We will promptly investigate and take appropriate action, including deleting the information from our records, upon verification of the request.

We do not use or disclose personal information collected from children under 13 for any purpose other than what is necessary to protect their safety or as required by law.

12. International Data Transfers

Dewey's Pizza is based in the United States, and your personal information is primarily collected, stored, and processed within the United States. However, some of our third-party service providers may operate in other countries, which means that your personal information may be transferred to, stored, or processed in a country other than the one in which you reside.

When we transfer personal information internationally, we take appropriate steps to ensure that your information receives an adequate level of protection, regardless of where it is processed. These steps may include:

• Using service providers who are certified under recognized data transfer frameworks
• Implementing contractual clauses that require the recipient to protect your personal information in accordance with applicable privacy laws
• Ensuring that any international transfers comply with the requirements of applicable U.S. state privacy laws, including the CCPA/CPRA

By using our website and services, you acknowledge that your personal information may be processed in countries where privacy laws may differ from those in your state of residence. We are committed to ensuring your data is protected regardless of where it is processed.

13. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or integrated services such as delivery platforms, payment gateways, and review sites. These third parties have their own privacy policies, and we do not accept responsibility or liability for their practices. We encourage you to read the privacy policies of any third-party services you access through our website.

The inclusion of a link to a third-party website does not constitute an endorsement by Dewey's Pizza of that website or its content. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

14. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for responding to DNT signals, and our website does not currently respond to DNT browser signals. However, you may use the cookie management options described in Section 9 to limit tracking on our website. We continue to monitor developments in DNT standards and will update our practices accordingly.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website announcing the update
• Send an email notification to registered users where required by law or where the changes are significant

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated policy.

16. How to File a Complaint

If you have concerns about our privacy practices, you are encouraged to first contact us directly so that we can address your concern. We take all privacy complaints seriously and will investigate and respond promptly.

16.1 Contact Dewey's Pizza Directly

Please reach out to us by email at [email protected] with the subject line "Privacy Complaint." We aim to respond to all privacy complaints within 30 days.

16.2 California Residents — Filing with the California Privacy Protection Agency (CPPA)

If you are a California resident and you believe your CCPA/CPRA rights have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA):

• Website: https://cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Blvd., Sacramento, CA 95834

You may also file a complaint with the California Attorney General's Office for CCPA-related violations:

• Website: https://oag.ca.gov/privacy

16.3 Federal Consumer Protection Complaints

If you believe our privacy practices violate federal consumer protection laws, including the FTC Act, you may file a complaint with the Federal Trade Commission (FTC):

• Website: https://www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

16.4 Other State Residents

Residents of other states with comprehensive privacy laws may contact their respective state attorney general's office or state data protection authority. We will cooperate with appropriate regulatory authorities in the investigation of complaints that cannot be resolved between us and the individual.

17. Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. Our privacy team is dedicated to addressing your inquiries promptly and thoroughly.

We are committed to working with you to resolve any privacy concerns in a fair and timely manner. When contacting us, please provide as much detail as possible about the nature of your inquiry or request to help us respond efficiently.

This Privacy Policy was last updated on April 20, 2026, and is effective as of that date. © 2026 Dewey's Pizza. All rights reserved.